Santa Croce Boutique Hotel

Absolutely fantastic. We generally don’t post about our stays but in this instance I think the hotel deserves it. We had a junior suite and a double room for four of us. It being a relatively new hotel, room and set-up is very good. But what compelled us to write the review is the level of service we received at the hotel. There was an incident during the first night of our stay there. It was purely due to the night porter’s somewhat lack of English. But the way Ricardo, Roberto and the manager Paolo handled it the next morning was exceptional. I can’t fault that. One of our highlights in Venice was sitting at the front concourse of the hotel sipping a fabulous cocktail made up by Mattio, the in-house mixologist there. As our flight was late in the evening they were very happy to allow us to sit in the lobby and provided us with all kinds of assistance. Over the years. we have been fortunate enough to stay in some of the big name hotels in Europe and North Africa, I will say the personal touch and level of service this hotel provided is up to that standard. It was like the exact correct level of service without getting overbearing. All the restaurant recommendations provided were brilliant, all the tours they arranged for us were very good and value for money. I don’t know when I will go back to Venice again, but when I go, I know where I will stay.

Martina was absolutely great and greeted us kindly with a lot of information on what to do in Venice. She helped me on my quest to find the best ice cream and with restaurant reservations. All staff were friendly and joyful as well as helpful. We truly felt at home and would come back anytime. The location was perfect to walk around and the hotel very quiet and comfortable. We loved it!

Property was off the main tourist routes, so was quieter than the busier areas. It was still an easy walk to water taxi and services. The site staff was professional and incredibly helpful. The entire property was immaculately clean. Lovely spot for a relaxing trip. Would definitely recommend.

Santa Croce boutique hotel is centrally located in a lovely, authentic neighbourhood close to all the main sights and less than 10 minutes walk from Santa Lucia station. The staff were absolutely wonderful and took the time to give us great tips and really make us feel at home. Our room was spacious and comfortable with modern shower, comfortable bed and a nice sitting down area with a completary minibar. Will definitely be back

The room was gorgeous! We loved the location, it is a more residential neighbourhood, away from the busy crowds, with nice restaurants close by. 10 min walk from bus station/Vaporetto. 30ish min walk to San Marco Square. Lots of sights within 10-20 mins walk. Great breakfast and genuinely friendly and helpful staff. We jaded a fantastic stay here.